Based in Abu Dhabi, UAE
Digital Product Manager delivering customer-centric digital products, leading cross-functional teams, and driving innovation through product strategy, AI, and digital transformation.
I'm a product leader who has spent years translating clinical and operational complexity into digital experiences people actually use. I think in systems — a single booking screen sits on top of scheduling, billing, and compliance, and the interface is the easiest part to get right. I solve for the gap between what a roadmap promises and what an operations floor can absorb.
My leadership style is direct and evidence-led — fewer opinions, more data, faster decisions, and teams that ship, measure, and adjust. In healthcare, a stalled release has a cost beyond the P&L.
1 June 2022·
— Present
Abu Dhabi, UAE
28 February 2020·
— April 2022
Hyderabad, India
31 May 2018·
— 31 January 2020
Bangalore, India
5 June 2017·
— 30 May 2018
Bangalore, India
26 April 2010·
— 4 May 2017
Kolkata, India
13 August 2007·
— 8 March 2010
India
Education
MBA, IT Project Management — JECRC University, Jaipur, India
Post-Graduate Diploma, AI & Machine Learning — Great Lakes Institute of Management, Bangalore, India
Graduated — Calcutta University, Kolkata, India
Certifications
Certified ScrumMaster (CSM) — Scrum Alliance
Architected one connected experience across web, mobile app, WhatsApp, and self-service portal — any channel a patient chooses, one journey from pre-visit booking through check-in to post-visit follow-up.
End-to-end e-commerce experience for pharmacy — cart, fulfillment choice between pickup and home delivery, and QR-based digital tokens replacing manual kiosk queuing across a multi-facility network.
Identifies patients via camera at check-in, checks HIS for an existing appointment, automatically triggers check-in on the mobile app, and routes them into the right queue for their visit, without any manual step.
Internal platforms for booking, patient lookup, and service coordination — proof the same product thinking scales beyond patient-facing apps to whatever a business runs on internally, day to day.
I combine strategy, technology, AI, and leadership to build and scale digital products — from concept to enterprise-wide rollout — that transform healthcare experiences across hospitals, clinics, pharmacy, and patient engagement ecosystems.
Driving Healthcare Transformation Through Strategy, Technology & AI
Interested in healthcare innovation, product leadership, digital transformation, or AI-driven experiences? Let's connect.